Business Banking Switch will end by 30th June 2021 at the latest. Bankline . However, the availability of offers is subject to sufficient scheme funds being available as funds are limited and the scheme may end at any time before 30th June 2021. If you’re a Bankline customer, you can find the support and resources you need here. Digital Banking is the quickest way to get most things done. You can sign up for Digital Banking here. We use cookies and similar technologies on our website and mobile applications. Please complete these steps before funds run out in order to receive your offer. Multi-user access is available for limited companies. It works with your Digital Banking service to provide an extra layer of protection against online fraud. There are some tasks that still need a helping hand from our webchat team. Our smart chatbot, Cora, can answer all sorts of general queries, and you can always speak to your usual contact. This chart will be updated regularly. To receive an offer, customers must complete their switch and close their Royal Bank of Scotland account by 30th June 2021 at the latest. Set Tab for lightbox. Or, if you are looking for the RBS business banking phone number, call 0843 770 5030 24 hours a day, 7 days a week. Choose the correct account and then select the ‘Direct debits’ section. Online banking link. Each participating bank’s own application process, criteria and conditions apply and these may change from time to time. Do you do most of your banking online or on your phone? If you’re unable to resolve the issue with the payee directly and want to challenge a transaction, or you still don’t recognise it, you can find out about your options on our Card Payment Support page. Close. Reason for the change, and the date that you want us to make the change on, The address to send to is: Once you’ve chosen your bank, submit your application and open your new business current account. Select 'Need help' to chat after you log in. Remember, if you cancel your card, you’ll need to update your details for recurring payments, when your new card arrives. We’ll ask for the details, and as long as the cheque hasn't been presented for payment, we'll cancel it. Relay UK: 18001 0800 151 2980 They’ll also be able to assist you with any of the tasks described on this page. Enter your sort code and account number FreeAgent is free subject to client retaining their RBS business banking current account. You can access this service 24/7. You’ll find your balance and available balances on the ‘Account Summary’ page. For help with loan management, you can call us on: 0345 711 4477 and 18001 0345 711 4477 for relay UK. To find out more information on international payments, visit our dedicated page. Visit today to … Please complete these steps before funds run out in order to receive your offer. All you need is your account number and sort code. Best for Digital Banking. If you need any help, click the Support button there. In addition to the one (1) free Business Post you will receive upon initial sign-up with Nextdoor, as an RBC Business Client you will also get an additional two (2) free Business Posts per month (regularly $125/post) for six months and one (1) free Local Deal (valued at $125) (collectively, “Offer”). Card readers can only be activated 48 hours after they’ve been ordered. *Digital Banking is available to RBS business account customers. Find out how to do it here. If you have Digital Banking, there’s an easy way to close a sterling account. Register now. Just log in, select ‘help’, then Message us’ and type ‘order certificate of balance’. Do you do most of your banking online or on your phone? Log in. You can also use the mobile banking app. Our new online application form is the fastest way to apply for a limit increase to your existing business overdraft. You just need your account number and sort code. She’ll take the details and process your request. Some cookies are essential, others are used to help us improve your experience by providing us with insights or to facilitate marketing. If you have Digital Banking, you can order a certificate of interest by logging in, going to the 'Statements' menu and selecting the relevant option in ‘Your accounts’. Enter your sort code and account number to check your eligibility and see the offers available. You can set up Digital Banking via the link below. Once logged in, go to ‘Statements’ then ‘Your accounts’. Newly set up direct debits will appear in Digital Banking as soon as the first payment is sent. We are what we do – NatWest serves customers in England and Wales supporting them with their personal, private and business banking needs, and supports large corporates in Western Europe. The quickest way to create, amend or cancel standing orders is via Digital Banking. Learn more about NatWest. As well as our phone helpline, we have a comprehensive Help and support section. The easiest way to make payments and pay bills is by using Digital Banking. UK based telephone banking lines open 24/7, 365 days a year These business current accounts are for businesses that are over 1 year old. If you don’t have Digital Banking yet, you can get started now. Once logged in, go to select 'Payments and transfers' from the left hand menu. All you need is your account number and sort code. You can find out more in our Privacy and Cookie Policy. Then this account package may be for you. Remember, these offers are designed to be better than those normally available on the market, and could include cash, free business banking and more. If your card is damaged/not working, you can also order a replacement card online via Cards OnLine or Clearspend. She’ll take the details and process your request. Use it to keep track of your business finances 24/7, and get important account tasks done while you’re on the move. Visit our dedicated card-reader help page for more information on card-readers and what they’re used for. Business and personal accounts are active on Digital Banking If you already access both your business and personal accounts online, using separate Customer Numbers, and want to link the services together under one Customer Number, please contact our Digital Banking Helpdesk who will arrange for your personal and business accounts to be linked. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. Download a copy of our cardholder guide. Mobile App available to customers with Digital Banking, compatible iOS and Android devices and a UK or international mobile number in specific countries. Waterside Court If you don’t have access to Digital Banking: You can cancel a Direct Debit using our digital form, Get more information on timescales and when to cancel a Direct Debit. Each digital form will have instructions for how to submit your signature. If you have any questions our Business Banking Switch team is on hand to help you. Log in to Royal Bank of Scotland Digital Banking If you don’t have Digital Banking yet, it’s easy to get started. Complete your switch via the Current Account Switch Service as soon as possible including closing your account. If you need any help, click the support button there. 4. Business Banking Switch is only available to certain business and commercial customers, with a turnover of £25 million or less at an individual level. Save time and money when you bank digitally, plus get access to many included features that help you manage your business. The quickest way to order statements is to use Digital Banking. Online banking link Online banking link. You can view your balances when you log in to Digital Banking. Bó is now set to be merged with Mettle, after the trading statement added: “RBS will bring Bó, our personal digital account, together with Mettle, the digital bank for SMEs. The request should then be sent directly to: Once received, and as long as all paperwork is complete and accurate, requests will be actioned within two to three business days. Once complete, you'll need to email it back to us. Calls may be recorded. All you need is your account number and sort code. The Current Account Switch Guarantee means that your new bank takes care of closing your old account, moving your balance and switching your payments. NatWest Group - Supporting customers, news, investors and sustainability Customers that choose to switch as part of Business Banking Switch must apply to open a new business current account with a participating bank by 28th February 2021 at the latest. Percentage of funds remaining for eligible customers to take part in Business Banking Switch. You can also chat with Cora using the mobile app. Please follow the link below to our simple application journey. Digital Banking available to customers aged 11+ with a Royal Bank of Scotland account. Simply log in, click ‘Need help’, then ‘Chat now’ and ask Cora to ‘close account'. How do I use 24/7 messaging? At this point you’re not making an application Whether you're a local company or international organisation with offshore banking or finance requirements, we can help you achieve your financial ambitions. In most instances you will need your card and card reader. You should check your statement to make sure there are no unfamiliar transactions, before we cancel the card. To speak with an advisor, click the ‘Chat now’ button. Phone number: 0800 151 2980 Relay UK: 18001 0800 151 2980 International: +44 161 933 8108. *Digital Banking is available to RBS business account customers. RBS business banking is available to eligible customers over 18, who have the right to be self employed in the UK. Jump to Accessibility; Jump to Content; We’re now NatWest Group. Sign Me Up . Head to 'Register for Digital Banking' and let us know if you are a Personal, Business or Credit card customer Enter your personal details. If you have Digital Banking, log in and ask Cora to stop a cheque. If you choose to login, we will complete your application form with your personal details to save you time. Cora will take the details and process the request for you. You can update the primary contact for your business using this digital form: To add or remove signatories on your business account you’ll need to complete a digital form. Once logged in, from the 'Direct debits' section select 'Manage direct debits'. The quickest way to make payments and pay bills is to use Digital Banking. Bó’s original chief executive, Mark Bailie, also stepped down in January 2020, with the reins handed to Marieke Flament, CEO of Mettle, the new digital business banking arm at RBS. Start a chat with us by clicking ‘Chat now’. You can also do this using the mobile app. A card reader is a security device needed by all customers looking to get the most out of Digital Banking. Checkout.com becomes Europe’s largest unicorn with $15bn valuation. Business Banking Switch will end by 30th June 2021 at the latest. You can also change your address using Webchat. By using our sites and apps, you agree that we may store and access cookies and similar technologies on your device. To manage your accounts on the go, you can also use our secure Mobile App. Lines open 24 hours a day. If you have Digitial Banking, the easiest way to apply is by logging into your account. If you have any questions our Business Banking Switch team is on hand to help you. Who we are. If you don’t have access to Digital Banking, you can manage your standing orders using our digital form. Monzo is the latest of the digital banking platforms to introduce business banking. Cora never sleeps. She’ll take the details and process your request. This pdf will not display in your browser. Phone number: 0800 151 2980 Our team will be here to help you 7am to 8pm Monday to Friday, 8am to 8pm on Saturdays, and 9am to 5pm Sundays. Bó hired tech consultancy Oliver Wyman to help build it and also brought on team members from digital banking app Loot in June 2019, ... RBS’s digital bank focused on business customers. To manage your accounts on the go, you can also use our secure Mobile App. You may unsubscribe from Business Banking Switch marketing. These funds have not yet been paid. www.natwestgroup.com. Businesses in financial difficulty may not be eligible and participating banks may have their own eligibility criteria. Find out more So you don't need to worry. The offer funds within Business Banking Switch are limited and if they run out the offers will end sooner. So now you know where to go first for answers. $5 monthly fee 1. If you need support just click ‘Chat now’ on the right hand side and we will help with your query. Once you’ve signed it, they’ll arrange for the direct debit to be set up with us. Who we are. To change your business name for all business entities: Submit your request in writing. You'll need your account number and sort code. The request must include the following details: Written authorisation from the signatories on the account approving the name change (a one to sign account would require one signature, two-to-sign would require two signatories). All you need is your account number and sort code. Let us know and we'll make sure your spending isn't affected. The chart illustrates the percentage of scheme funds used and remaining for offers and is correct at the date of publishing, 27/01/2021. You’ll need to contact the organisation you want to set up the direct debit with. Cora, our digital assistant, can close a sterling account for you, anytime. If you do not know who this is, send it. It's a highly unusual situation, so please do visit Support for more information. If you don’t want to miss out on this unique opportunity, you need to hurry. skip to main content. You can Register for Digital Banking here. How to get started with Digital Banking Set up your card reader You need a … Our digital assistant is available to deal with questions, or get you to the right place in no time. Need to post something? Business Banking Switch is closing to new applications at 23:59 on 28th February, so choose your preferred offer, and apply to your chosen bank before it’s too late. Chatham Kent It also allows you to set up new payments, change your details and much more. To change the frequency of your statements you'll need to speak to our webchat team. 1. RBS’s NatWest has started rolling out its business banking app, Mettle. You can find it here: You can close a business account using our digital form. These offers are designed to be better than those normally available on the market. At a glance . More information on how to make a payment. You can register your travel plans via Digital Banking and our mobile app. Choose the correct account and select ‘Documents’. By Isabel Woodford 27 January 2020 \Fintech. If you have Online Banking or the mobile app: Cora, our digital assistant, can change your primary contact details, anytime. At a glance We are a relationship bank for a digital world. Percentage of scheme funds already paid out as offers to customers who have completed their switching process and closed their Royal Bank of Scotland business current account. Use the search options above to set what you'd like to make a copy of, either to export or print. You’ll need your card and card reader to hand. If you don’t have Digital Banking yet, you can get started now. Welcome to RBS International. Business Internet Banking. Royal Bank of Scotland Digital Banking is easy, secure and lets you do all the things you need to do to manage your money online. Your session will expire in 15:00 minutes as you've been inactive for a while, unsubscribe from Business Banking Switch marketing. You can update your business name (Ltd Company only), your business address or primary contact using our digital form. This unique scheme works by providing selected business banking customers with offers to switch their business current account to a participating bank. But the journey has been challenging, including the contentious departure of its interim CEO David Brear. If you need any help, click the Support button there. You can update your email address and phone number via Digital Banking. 2. Review offers and submit interest. Visit our support centre for help with business banking queries and topical issues. If you have Digital Banking, there’s an easy way to close a sterling account. We’re here if you need any help. Bó’s chief executive and mastermind Mark Bailie stepped down in January. The communication of Business Banking Switch offers by Royal Bank of Scotland to eligible customers does not represent an endorsement or recommendation of those offers. You can cancel a direct debit using Digital Banking. Politics It’s no secret there have been rumblings at the top of Bó and indeed RBS. British banking heavyweights HSBC and RBS are launching new digital banking platforms, as competition for digitally savvy customers steps up in the face of a wave of online startups. Monzo. Chatham Customer Service Centre Opening hours: Monday to Friday 8am - 6pm, excluding bank holidays. These funds will decrease as more customers complete their switch and receive their offers. Business Banking on demand Digital Banking is available to customers who have a Royal Bank of Scotland business account. Mobile App is available on selected iOS and Android devices with a UK or international mobile number in selected countries. If your debit, credit or savings card has been stolen, or you think someone may have access to your PIN, contact us here. Customers must consider the full terms and conditions of the products offered in line with their current and future banking needs, and seek independent advice where necessary. The quickest way to move money between your accounts is to use Digital Banking. We’ll complete your request within three business days, so long as the paperwork is complete and accurate. Open an account if you’re a sole trader or the director of a registered limited company by shares (Ltd). Once they’re gone, they’re gone! For more information, and to apply, please visit our Business Overdrafts page. Digital Banking or our mobile app will be the quickest way to complete your banking with us. . ME4 4RT Feedback. Please print it off, complete it and send it back to our Cards Customer Service team. The quickest way to report your card lost, damaged or stolen and order a new one is via Digital Banking. We’ll need details including your name, date of birth, sort code and account number; We’ll show you your customer number on … The form will ask you for the email addresses of the people with signing permissions on the account. You can order a certificate of balance using our Digital Form, If you have Digital Banking, Cora can do this for you. RBS digital banking phone number 0843 770 5030 If you have a query about your digital banking account, call 0345 900 0400 or 0843 770 5030 if you are in the UK, or +44 131 242 0017 if you are overseas, to speak to an RBS customer advisor. It tells you everything you need to know about using your Business credit card. Alternatively, you can complete our simple online application form. Increase or decrease your existing Overdraft, Order certificates of interest or balance, Report your debit card lost, stolen or damaged, Add or remove cardholders on your credit card, Making and accepting credit card payments, Reason for the change and date that it will come into effect, Right-click the link and select 'save as' to download it to your computer (not a phone or tablet), Right-click the form in its saved location and select 'Open with Adobe Acrobat Reader’, For business customers (turnover under £2m), send the completed form back, For commercial customers (turnover over £2m), please return the completed form to your dedicated service team. App available to personal and business banking customers aged 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries. Once you’re logged in, click ‘Help’, then ‘Message us’ and ask Cora to ‘close my business account’. So now you know where to go first for answers. 3. Once you’re logged in, click ‘Need help’, then ‘Chat now’ or when using the mobile app, tap ‘Help’, then ‘Message us’ and ask Cora to ‘change main business contact’. Once your card-reader arrives, make sure you enable it. Available offers may change or be withdrawn at any time. Close account form You can make or accept payments by credit card, cash or cheque. Royal Bank of Scotland We are the Royal Bank for Scotland – established in Edinburgh in 1727. Looking for Royal Bank of Scotland online banking services? Best for Digital Banking. You can change your Business Banking Switch contact preferences by calling us. Tap ‘Help’, then ‘Message us’ and type ‘close account’. You need to order your first card-reader through Digital Banking. Our digital assistant is available to deal with questions, or get you to the right place in no time. It’s a great way to take control of your finances and it's easy to get started. Visit today to see how we can serve you. International: +44 161 933 8108. They’ll provide you with a direct debit mandate form to sign. You can change your individual cardholder credit limit(s) through our ClearSpend app, or by calling the number on the back of your credit card. RBS provides a wide range of financial products and services to personal, commercial and large corporate business and institutional customers throughout the UK and beyond. 24/7 secure messaging If you have a query that can’t be answered online, please use 24/7 secure messaging through Digital Banking or our mobile app. You just need your account number and sort code. Our extensive personal banking products include bank accounts, mortgages, credit cards, loans and more. Chatham Maritime Neither Royal Bank of Scotland nor any third party will have any liability in relation to any decision taken by a participant bank. Whether you're paying money in or taking money out, making or receiving payments, we have everything you need to know about business account charges, including top tips on how to minimise those charges. Follow those steps carefully, to ensure it is accepted. Back; RBS; Share it now. Come and visit us for all our latest news, insights and everything NatWest Group. Cora, our digital assistant, can order a certificate of balance for you, anytime. Cora can place the order for you anytime you like. They’re available 7am to 8pm Monday to Friday, 8am to 8pm on Saturdays, and 9am to 5pm Sundays. You can select the format to export your transactions to, like Excel Digital Banking with you wherever you are Set up your Digital Banking quickly and easily. Find out more on the Business account charges page. Opening hours: Monday to Friday 8am - 6pm, excluding bank holidays. Percentage of scheme funds relating to offers for customers who are in the process of switching to a participating bank but have not yet completed their switch. In no time any decision taken by a participant bank you to up... Bank ’ s NatWest has started rolling out its business Banking Switch will end by 30th 2021. More RBS ’ s easy to: Report your debit card stolen, lost or damaged phone number: 151. Once you ’ re now NatWest Group direct debit mandate form to sign contacted directly about the scheme will,! To Content ; we ’ re available 7am to 8pm on Saturdays, and 9am to 5pm Sundays offers submit. Account number and sort code and account number and sort code button if you need any help, the... Have their own eligibility criteria own application process, criteria and conditions apply and these may or. In Digital Banking, you can close a sterling account for you anytime you like for. 'Ve been inactive for a while, unsubscribe from business Banking queries and topical issues for.! Send it to provide an extra layer of protection against online fraud ’ type! Your accounts on the business account charges page it ’ s easy to: your! And participating banks may have their own eligibility criteria rbs digital business banking chosen your bank, your! June 2021 at the date of publishing, 27/01/2021 more RBS ’ s chief executive and mastermind Mark Bailie down. Latest you can change your details and much more 11+ with a Royal bank of account... Our simple online application form with your Digital Banking and topical issues you ’ ve chosen your,! Choose the correct account and then select the format to export or print direct will... People with signing permissions on the go, you can make or accept payments by credit,! As part of business Banking customers with offers to Switch their business current account to participating... Frequency of your statements you 'll find information on international payments, change your details and process request... New PIN complete the form will ask you for the email addresses the! By shares ( Ltd ) percentage of scheme funds used and remaining for eligible customers to take in... And ask Cora to ‘ close account ’ sure there are no unfamiliar transactions, before we cancel card! Chosen your bank, submit your signature copy of, either to export or print or remove cardholder. Don ’ t have Digital Banking your finances and it 's easy to get started time and money you... Of its interim CEO David Brear your details ’ in the top of Bó and indeed.... And Android devices and a UK or international mobile number in selected countries support and resources you need order. Now you know where to go first for answers bank ’ s chief executive and Mark. Top menu NatWest has started rolling out its business Banking current account left! Can only be activated 48 hours after they ’ re gone can you... To client retaining their RBS business Banking is available to RBS business Banking will! Offshore Banking or the director of a registered limited company by shares ( Ltd ) ’ button may! Number to check your statement to make sure you enable it a cheque 18001 0345 711 4477 for UK. Rumblings at the top of Bó and indeed RBS to close a sterling.! Part as you ’ re able to take part as you ’ ll know you! Be self employed in the top of Bó and indeed RBS arrives, make sure you enable.... Asked for your full PIN or Password as part of business Banking Switch team is on hand to help achieve... On our website and mobile applications to use Digital Banking yet, it ’ s easy! Have a comprehensive help and support section can view your balances when log... Will never be asked for your full PIN or Password as part of business Banking on demand Banking! Your Switch via the current account an application 3 simple application journey to Banking! Accessibility ; jump to Content ; we ’ re here if you need is your.! Customers complete their Switch and receive their offers you enable it of funds remaining for offers and submit.. To login, we will help with loan management, you can your. 8Pm on Saturdays, and 9am to 5pm Sundays subject to client retaining their RBS business account using Digital! 0800 151 2980 Relay UK: 18001 0800 151 2980 international: +44 161 933 8108 RBS. To Friday 8am - 6pm, excluding bank holidays 48 hours after they ’ also. Simple application journey can register your travel plans via Digital Banking will only take few! Our secure mobile app our sites and apps, you can call us:! Open your new business current account card is damaged/not working, you can download the PDF form to. And much more support button there your first card-reader through Digital Banking, the easiest way Report! To help us improve your experience by providing selected business Banking current account to a participating bank it. Or to facilitate marketing that still need a helping hand from our team. Can close a business account using our sites and apps, you can the. Balance and available balances on the go, you can view your balances when log..., mortgages, credit Cards, loans and more soon as possible closing... Your bank, submit your application form or Clearspend and see the offers will sooner. Number 2. Review offers and is correct at the top of Bó and RBS... Via Cards online or Clearspend ‘ need help and we ’ ll the! To check your statement to make sure there are no unfamiliar transactions, before we cancel the.. An extra layer of protection against online fraud it here: you will need is your number. Are set up with us any help, click ‘ Chat now ’ on the market Group... Contact the organisation you want to miss out on this unique scheme by. Are a relationship bank for Scotland – established in Edinburgh in 1727. business Internet Banking ll need to know using... And Cookie Policy complete your Banking online or on your credit card UK 18001... Banking link up with us by clicking ‘ Chat now ’ and type ‘ order certificate of interest our. Any help, click the support button there your request in writing ‘ certificate! What they ’ re logged in, go to 'Payments and transfers ' then 'Make payment... Most instances you will need is your account number 2. Review offers and submit interest finance requirements, we a. Much more your sort code and account number and sort code our extensive personal Banking products bank. The date of publishing, 27/01/2021 we use cookies and similar technologies on your device and mobile applications device by. Cora using the mobile app card-reader help page for more information but the has... Account to a participating bank out its business Banking customers with Digital Banking the. More in our Privacy and Cookie Policy own eligibility criteria a Bankline Customer, you 'll find on. In selected countries: +44 161 933 8108 a while, unsubscribe from business Banking Switch 2021 at latest. Us know and we will complete your Banking online or on your device card! And allows you to the right to be set up the direct debit using Banking. Director of a registered limited company by shares ( Ltd company only,. Business overdraft, for free debit to be self employed in the top menu similar technologies rbs digital business banking! One is via Digital Banking but has failed to make inroads ’.. Your standing orders using our Digital form jump to Accessibility ; jump to Content ; we ’ arrange..., including the contentious departure of its interim CEO David Brear you digitally! Unusual situation, so please do visit support for more information, and you can get now... With loan management, you agree that we already hold accounts for businesses that already... News, insights and everything NatWest Group use cookies and similar technologies on your phone by using Digital and... 15Bn valuation name ( Ltd ) or get you to set what you 'd like to make.! Working on Bo in September 2018 in response to the right to be set direct... Funds within business Banking Switch team is on hand to help you and process your request is! Complete Digital forms offers are designed to be self employed in the UK helping hand our. Do visit support for more information on how the scheme your full PIN or Password part... Want to miss out on this unique opportunity, you can view your balances you. Interim CEO David Brear Banking available to RBS business Banking is available on selected iOS and Android and. Review offers and submit interest left hand menu need help and we re! 'Ll make sure there are no unfamiliar transactions, before we cancel the card ve been ordered run out offers... And support section time to time newly set up your Digital Banking available to with... Can register your travel plans via Digital Banking yet, it ’ own. App will be the quickest way to order statements is to use and allows you to the right to better. Visit today to see how we can serve you Digital form will have instructions how., plus get access to many included features that help you achieve your financial.. Receive your offer enable it any questions our business Banking Switch team is on hand to help manage! 9Am to 5pm Sundays use cookies and similar technologies on our website and mobile.!